RIA Day 2 2024: Katie Smith
$50.00 GST
RIA Global Trends
This session will cover key trends in the USA and Canada and address the major issues RIA members are facing in 2024. Topics include mergers and acquisitions, carrier trends, hiring and retention, and strategies top performers use to build a sustainable business. The session will also feature highlights from the International Restoration Convention & Industry Expo and provide updates on the RIA’s efforts to educate, advocate, and elevate the restoration industry.
Speaker Bio
Katie Smith, CR, is the owner of PHC Restoration, a company committed to making a positive impact on its team, customers, and community. Passionate about servant leadership and building relationships, Katie plays an active role in the restoration industry and served as the 2022 and 2023 President of the Restoration Industry Association (RIA), the largest non-profit professional trade association dedicated to providing leadership and promoting best practices through advocacy, education, and professional networking opportunities for the restoration industry.
Member reviews
"I recently attended an RIA event to learn more about the industry and the updates to the new IICRC documents. The speakers were on point with their topics, they were engaging and very informative. I also met some incredible people and can see real value for That Cleaning Crew in being a member. Congrats to Brodie, Sam, Marcus, Mehmet, and the RIA team."
“A review from a customer who benefited from your product. Reviews can be a highly effective way of establishing credibility and increasing your company's reputation.”
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